Last updated May 03, 2024

This privacy notice for Event Papa ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Download and use our mobile application ‘Event Papa’.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not understand our policies and practices, please conduct inquiries at the given email address; “support@eventpapa.com”.

1. WHAT INFORMATION DO WE COLLECT?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names

• phone numbers

• email addresses

• Usernames

• Passwords

• debit/credit card numbers

Sensitive Information

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

• Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by a third party payment processors Stripe, Paypal. You may find their privacy notice link(s) here: 

• 

  https://stripe.com/privacy 

• 

  https://www.paypal.com/us/legalhub/privacy-full

All personal information that you provide to us must be true, complete, and accurate.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including 

• To facilitate account creation and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order. 

• To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.

• To fulfill and manage your orders. We may process your information to fulfill and manage your orders’ payments made through the Services.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with third-party payment processors such as Stripe, PayPal. They cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. 

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period in which users have an account with us. 

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. 

6. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time. Data protection law provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data and request that we delete your Personal Data. Upon your request to terminate your account, we will delete your account and information from our active databases. 

Check “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?” section for the instructions to delete your account.

7. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by email at: “support@eventpapa.com”

10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. You can review and update your information through the application as well as website. To delete your personal information, please visit: https://eventpapa.com/user/login 

Instructions for deleting your account:

To delete your account please email us at “support@eventpapa.com”. Your account will be successfully deleted within 24- 72 hours after your request. By choosing to delete your account, your account with us along with all the information that we have collected from you will be deleted from our system.